Loughborough University
Leicestershire, UK
LE11 3TU
+44 (0)1509 263171
Loughborough University

IT Services - Staff

Staff Desktop XP

Photo: Laptop on Lecturn.

Staff Desktop Windows XP

This service is being replaced by our Windows 7 Service, and users will be migrated department by department. However, if a new computer is purchased, it must be purchased from our sole supplier HP, and will use the new WIndows 7 Service.

The Staff Desktop Service has been developed for use by staff, registered researchers and post-graduate students. It aims to provide the University with a reliable and maintainable service that delivers to staff PC desktops and laptops. There is also a specialised XP Mobile Service for laptops and tablet computers. These provide consistent and cost-effective access to the central University networked teaching and learning, corporate systems and other resources for University business. This includes:

This service is for computers connected to the University network for work purposes; it is not for personal computers for private use. Portable Computers and Laptops must be regularly connected to the Internet to ensure that the system is kept up to date. Some critical updates require you to connect to the campus network if for any reason you are unable to connect to the network for longer than four weeks, please contact your local IT support person or IT Services on your return.

To ensure that automated patches are applied (and to reduce power consumption), staff should also ensure that computers are switched off every weekend, if not every night. We understand that sometimes long computer simulations are run, so not all users will be able to switch off every weekend.

Note that there are Optional Applications available from the Control Panel. Instructions for installing optional applications. You must not attempt to install Antivirus software, Microsoft Office, or any of the software already included in the service on your Staff Desktop computer. If you wish to install an Optional Application you must do so from the service as described.

Adding users to the Staff Desktop XP service is free of charge, where there are local IT staff trained by IT Services available to do the work. This does not include the cost of any hardware or cabling that may be required, e.g. network connection points, hubs, modems, Ethernet card, or printers. IT Services would be pleased to advise on these items.

However support is not free unless you provide a local IT representative to be trained by IT Services and who does the installation and support. If, however, you do not have a department IT support person, charges will be applied for support.

Search

Getting Help

IT Service Desk
Tel: 01509 222333
IT.Services@lboro.ac.uk

8:30 a.m. to 5:00 p.m.
Monday to Friday.

Quick Service Availability Check

In Person Service
PC Clinic in the
Haslegrave Building
Level 0 (Ground Floor)
Monday to Friday
10:00 a.m. to 5:30 p.m.
or 11:30 a.m. to 2:30 p.m. outside term.

You can also seek help at any time via our Getting Help section.